1-800-463-3000
support@cosmo.ca
Over 50 years of helping you make music
Hours of Operations and Contacts
Customer Support
- Live Chat (orange button at the bottom right of every page)
- 1-800-463-3000
- support@cosmo.ca
Monday to Friday
10 am to 9 pm EST
Saturday and Sunday
11 am to 6 pm EST
Retail Store
Monday to Thursday
11 am to 8 pm
Friday, Saturday, Sunday
11 am to 6 pm
10 Via Renzo Drive
Richmond Hill ON L4S 0B6
Canada
10 minutes north of Toronto at Leslie Street, north of Major Mackenzie Drive.
https://g.page/CosmoMusicCanada
Holiday Dates
| February 20, 2023 (Monday) | CLOSED - Family Day |
| April 7, 2023 (Friday) | CLOSED - Good Friday |
| April 9, 2023 (Sunday) | CLOSED - Easter Sunday |
| May 22, 2023 (Monday) | CLOSED - Victoria Day |
| July 1, 2023 (Saturday) | CLOSED - Canada Day |
| August 7, 2023 (Monday) | CLOSED - Civic Holiday |
| September 4, 2023 (Monday) | CLOSED - Labour Day |
| October 9, 2023 (Monday) | CLOSED - Thanksgiving |
| November 24, 2023 (Friday) | OPEN EARLY (9 am to 6 pm) - Black Friday |
| December 24, 2023 (Sunday) | OPEN (11 am to 6 pm) - Christmas Eve |
| December 25, 2023 (Monday) | CLOSED - Christmas |
| December 26, 2023 (Tuesday) | OPEN EARLY, CLOSED EARLY (9 am to 6 pm) - Boxing Day |
| December 31, 2023 (Saturday) | OPEN (11 am to 6 pm) - New Year's Eve |
| January 1, 2024 (Monday) | CLOSED - New Year's Day |
| January 2, 2024 (Tuesday) | CLOSED |
Cosmo School of Music
- 905-787-2090
- 1-800-463-3000
- lesson@cosmo.ca
In-Store Counter
10 Via Renzo Drive, Richmond Hill ON
Second Floor
Monday, Tuesday, Wednesday, Thursday
12:30 pm to 8 pm
Friday, Saturday, Sunday
11 am to 6 pm
Phone & Email
Monday to Friday
11 am to 8 pm
Saturday and Sunday
11 am to 6 pm
Starbucks @ Cosmo
Closed until further notice.
Admin. Offices
- 905-770-5222
Monday to Friday
10 am to 5 pm EST
Department Phone Extensions
| Band & Orchestra Department | ext. 350 |
| Cosmo Pro: Business Pro A/V Sales | ext. 379 |
| Cosmo Pro: Event Production | ext. 379 |
| Cosmo Pro: Institutional Pro A/V Sales | ext. 379 |
| DJ & Lighting Department | ext. 340 |
| Drums & Percussion Department | ext. 320 |
| Guitar Department | ext. 360 |
| Keyboard Department | ext. 330 |
| Live Sound Department | ext. 340 |
| Piano Department | ext. 260 |
| Print Music Department | ext. 310 |
| Recording & Software Department | ext. 330 |
| Rentals - Cosmo Pro | ext. 370 |
| Repairs - Brass & Woodwinds | ext. 380 |
| Repairs - Electronics | ext. 385 |
Send us an Email
Why buy from Cosmo?
Established in 1968, we've been family-operated for over 50 years. We have over 200 employees including 23 repair technicians and 80+ highly qualified teachers, so you can trust that we know our stuff. Read our story.
Free Shipping
On Over $99
We don't charge shipping or handling on orders over $99 (before tax and shipping calculation). There are a few reasonable exceptions like very large or heavy items as well as shipping to remote areas.
See further details.
30-Day Returns
& Exchanges
Exchange or return for full refund items purchased within 30 days if in unused new condition and in original packaging.
See further details.
10 Via Renzo Drive
Richmond Hill, Ontario L4S 0B6
Canada
Come see us at our 56,000 sq ft musical instrument superstore!
10 minutes north of Toronto.
1-800-463-3000
Monday - Thursday: 11am-8pm
Fri, Sat, Sun: 11am-6pm
Holiday Hours
