Hours of Operations and Contacts

Customer Support

  • Live Chat (orange button at the bottom right of every page)
  • 1-800-463-3000
  • support@cosmo.ca

Monday to Friday
10 am to 9 pm EST

Saturday and Sunday
11 am to 6 pm EST

Retail Store

Monday to Thursday
11 am to 8 pm

Friday, Saturday, Sunday
11 am to 6 pm

10 Via Renzo Drive
Richmond Hill ON L4S 0B6
Canada

10 minutes north of Toronto at Leslie Street, north of Major Mackenzie Drive.
https://g.page/CosmoMusicCanada

See curbside hours and details.

Holiday Dates

February 19, 2024 (Monday) CLOSED - Family Day
March 29, 2024 (Friday) CLOSED - Good Friday
March 31, 2024 (Sunday) CLOSED - Easter Sunday
May 20, 2024 (Monday) CLOSED - Victoria Day
July 1, 2024 (Monday) CLOSED - Canada Day
August 5, 2024 (Monday) CLOSED - Civic Holiday
September 2, 2024 (Monday) CLOSED - Labour Day
October 14, 2024 (Monday) CLOSED - Thanksgiving
November 29, 2024 (Friday) OPEN EARLY (9 am to 6 pm) - Black Friday
December 24, 2024 (Tuesday) OPEN (11 am to 6 pm) - Christmas Eve
December 25, 2024 (Wednesday) CLOSED - Christmas
December 26, 2024 (Thursday) OPEN EARLY, CLOSED EARLY (9 am to 6 pm) - Boxing Day
December 31, 2024 (Tuesday) OPEN (11 am to 6 pm) - New Year's Eve
January 1, 2025 (Wednesday) CLOSED - New Year's Day
January 2, 2025 (Thursday) CLOSED

Cosmo School of Music

In-Store Counter

10 Via Renzo Drive, Richmond Hill ON
Second Floor

Monday, Tuesday, Wednesday, Thursday
12:30 pm to 8 pm

Friday, Saturday, Sunday
11 am to 6 pm

Phone & Email

Monday to Friday
11 am to 8 pm

Saturday and Sunday
11 am to 6 pm

Starbucks @ Cosmo

Closed until further notice.

Admin. Offices

  • 905-770-5222

Monday to Friday
10 am to 5 pm EST

School/Institutional Sales Order Desk

Monday to Friday
8 am to 5 pm EST

Department Phone Extensions

Band & Orchestra Department ext. 350
Cosmo Pro: Business Pro A/V Sales ext. 379
Cosmo Pro: Event Production ext. 379
Cosmo Pro: Institutional Pro A/V Sales ext. 379
DJ & Lighting Department ext. 340
Drums & Percussion Department ext. 320
Guitar Department ext. 360
Keyboard Department ext. 330
Live Sound Department ext. 340
Piano Department ext. 260
Print Music Department ext. 310
Recording & Software Department ext. 330
Rentals - Cosmo Pro ext. 370
Repairs - Brass & Woodwinds ext. 380
Repairs - Electronics ext. 385

Send us an Email